Privacy Policy

Last updated: January 2026

BetOlimp operates the website bet-olimp.co.za. We take your privacy seriously. This policy explains what personal information we collect, why we collect it, and how we use it. Please read it carefully before using our site.

Who We Are

BetOlimp is operated in accordance with South African gambling legislation, including the National Gambling Act 7 of 2004 and applicable provincial regulations. Our registered address and licensing details are available on request. If you have any questions about this policy, contact us at [email protected].

Information We Collect

When you register an account or use our services, we collect personal information that includes:

Your full name, date of birth, and South African ID number or passport number
Contact details including your email address, phone number, and residential address
Financial information such as your bank account details or payment method details used for deposits and withdrawals in South African Rand (ZAR)
Device and technical data including your IP address, browser type, and mobile device identifiers
Betting and gaming activity on our platform

We also collect information you give us voluntarily, for example when you contact our support team or respond to a survey.

Why We Collect Your Information

We need your personal information to run our service properly and to comply with the law. Specifically, we use it to:

Verify your identity and confirm you are 18 or older, as required by South African law
Process your deposits and withdrawals in ZAR
Comply with the Financial Intelligence Centre Act (FICA) and anti-money laundering obligations
Detect and prevent fraud, problem gambling, and other unlawful activity
Send you account-related communications and, where you've opted in, promotional offers
Improve our platform and understand how players use our services

Legal Basis for Processing

We process your personal information under the Protection of Personal Information Act (POPIA) 4 of 2013. Our legal grounds include fulfilling our contract with you, complying with legal obligations, and our legitimate interests in running a safe and lawful gambling platform.

Sharing Your Information

We don't sell your personal information to third parties. We may share it with:

Payment processors and banking partners to handle your ZAR transactions
Identity verification and fraud prevention service providers
The National Gambling Board (NGB) and other regulatory authorities when required by law
Our technology and platform service providers who help us run the site

Any third party we work with is required to handle your information securely and only for the purposes we specify.

How Long We Keep Your Data

We keep your personal information for as long as your account is active. After you close your account, we retain certain records for a minimum of five years to meet our legal and regulatory obligations under South African law. Financial records may be kept longer where required.

Your Rights Under POPIA

You have the right to access the personal information we hold about you, to request corrections if something is wrong, and to object to certain types of processing. You can also request the deletion of your data in some circumstances, though we may need to retain certain records for legal reasons. To exercise any of these rights, contact us at [email protected]. We'll respond within a reasonable time.

Security

We use industry-standard security measures to protect your information, including SSL encryption on all data transmissions. No system is 100% secure, but we work hard to keep your data safe. If you suspect any unauthorised access to your account, contact us immediately.

Children

BetOlimp is strictly for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we discover we have done so, we will delete that information immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll update the date at the top of this page. Continued use of our site after changes are posted means you accept the updated policy.

Gambling is for entertainment purposes only. Please gamble responsibly. If you need help, contact the South African Responsible Gambling Foundation on 0800 006 008.